A&K's Guest Protection Program
For bookings confirmed before October 1, 2023, click here for Aon Affinity insurance information.
For bookings confirmed after October 1, 2023, see below for Allianz insurance information.
A&K Guest Protection Program with Allianz
Your journey of a lifetime deserves the confidence of a trusted name in travel protection. That’s why we’ve partnered with Allianz Global Assistance to offer custom plans designed especially for A&K guests that can help you plan for the unexpected and enhance your overall experience.
Why protect your A&K journey?
From unexpected flight issues to covered trip cancellation, travel emergencies, and more, A&Ks Guest Protection Program can help you manage unforeseen events that may impact your journey – giving you peace of mind from the moment you book through your return home. The following examples may qualify for benefits:
1. Cancelling your journey after unexpectedly becoming too sick to travel
2. Taking care of a sick or injured travelling companion
3. Having to end your journey early due to a family emergency
4. Dealing with a flight delay or cancellation
5. Needing to buy personal items if your luggage is lost or stolen
Travel at ease with these plan benefits and services:
✓ Trip cancellation reimbursement
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or travelling companion experiencing a covered illness or injury. Can reimburse up to 100% of your non-refundable expenses up to the amount of your plan limits.
✓ Trip interruption reimbursement
Reimburses the unused, non-refundable travel expenses and increased transportation costs during your journey if you have to return home early due to a covered reason, for instance when a family member is hospitalized and needs your care.
✓ Travel delay
Reimburses for eligible meals and accommodations when your journey is delayed for a minimum number of consecutive hours for a covered reason.
✓ Emergency medical and dental care
Reimburses your expenses related to covered medical or dental emergencies that might occur during your journey. This benefit can be especially useful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country.
✓ Emergency medical transportation
Arranges for and pays for medically necessary transportation following a covered injury or illness to an appropriate medical facility to receive care and get you home after treatment.
✓ Baggage delay
Reimburses essential items purchased during your journey if your baggage is delayed for the minimum number of hours indicated in your plan documents.
✓ Baggage loss, damage, or theft
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while travelling.
✓ 24-hour assistance by phone
Provide around-the-clock support during your journey. Allianz Global Assistance’s staff of multilingual problem-solvers can help you with medical, legal and travel-related emergencies whenever they happen.
Click here to see Guest Protection Program options for your state.
The Guest Protection Program premium will be reflected on the invoice for your A&K journey. To enroll in the program, simply pay the amount indicated along with your trip deposit, or at any time up to final trip payment.
Get even more flexibility with Cancel Anytime
With the Cancel Anytime upgrade, you can get reimbursed up to 75% of your investments for virtually any reason not listed in your standard Guest Protection Program documents provided you notify A&K of the cancellation prior to your departure.
The Guest Protection Program with Cancel Anytime must be paid for within 14 days of the initial trip deposit. Some exceptions apply. Refer to the General Exclusions in the plan documents.
Click here to see Guest Protection Program with Cancel Anytime options for your state.
Guest protection for Private Jet Journeys and Inspiring Expeditions by Geoffrey Kent
Custom-designed protection plans with higher maximum benefits are available to suit the needs of A&K Private Jet Journeys and Inspiring Expeditions by Geoffrey Kent guests. Protections include trip cancellation, changes, or interruption; emergency medical, dental, and transportation; travel delay; and baggage loss, damage, or delay benefits.
Click here to see Guest Protection Program for Private Jet and Inspiring Expeditions options for your state.
Download Allianz Brochure Information
For an overview of available benefits download a brochure based on your state.
File a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need help filing a claim or understanding the claims process, visit the Claims Center | Allianz Global Assistance
Contact Allianz
Questions about your policy?
Call Allianz at
800-554-7016
Need assistance while travelling?
Call Allianz Global Assistance at
800 654 1908 (within the U.S., Canada, Puerto Rico and the U.S. Virgin Islands)
804 281 5700 (outside of the U.S., call collect)
Terms, conditions and exclusions apply, including for pre-existing conditions.
Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance (AGA) or its affiliates. AGA compensates their suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800 284 8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.